This page explains, in plain English, what information TOLLINKEN collects through this website, why we collect it, who sees it and how long we keep it.
Who we are
TOLLINKEN is a small Nova Scotia Duck Tolling Retriever kennel in Queensland, Australia, run by [PLACEHOLDER: names of the people who run TOLLINKEN].
What we collect
We only collect personal information when you send us a puppy enquiry. The form asks for:
- your name, email address and (optionally) phone number, and the area you live in
- information about your household, including who lives with you and the ages of any children
- your current pets, your experience with dogs and Tollers, and your home, yard and fencing
- your typical working arrangements and how long a dog would be left alone
- your plans for exercise, training and activities, and your preferences for a puppy
- anything else you choose to tell us
Only a few of these questions are required. You choose how much else to share.
The website does not use advertising or analytics cookies, and we do not track you across other websites. [TO CONFIRM: no analytics planned]
Why we collect it
We use this information for one purpose: to get to know prospective owners and find the right home for each puppy. We do not allocate puppies simply in the order enquiries arrive, so understanding your household helps us make a good match. [TO CONFIRM: allocation approach]
Who sees it
Your enquiry is read only by [PLACEHOLDER: names of who reads enquiries]. We do not sell, rent or share your information with anyone else, and we will never add you to a mailing list without asking.
To run the website we use these service providers, who store or carry your information on our behalf and may not use it for anything else:
- Amazon Web Services (AWS): our website and its database are hosted on AWS servers in Sydney, Australia. Enquiries are stored there.
- Amazon Simple Email Service: sends a copy of your enquiry to our email inbox and, if you enquire, a short confirmation email to you.
- Our email provider: the copy of your enquiry that is emailed to us is held in our email account. [PLACEHOLDER: email provider, e.g. the provider for arimist.com.au]
How long we keep it
Enquiries stored on the website are deleted automatically [TO CONFIRM: retention period] 24 months after they are received. If you become a puppy owner, we will keep your contact details for as long as we stay in touch about your dog.
Your choices
You can ask us at any time what information we hold about you, ask us to correct it, or ask us to delete it. Email us at [PLACEHOLDER: contact email] and we will respond promptly.
If you have a concern about how we have handled your information, please contact us first. You can also contact the Office of the Australian Information Commissioner (oaic.gov.au).
Last updated: 29 September 2026